SERVICE.XBOX.COM Open For Customers in The US 10,467 Views
Posted 06 August 2007 by N. A. Hilal
Filed under: Gaming
Filed under: Gaming
New service from xbox.com has been alive for xbox and xbox 360 customers in case they need to repair the broken box. The service located at service.xbox.com and you can login to the service using your existing Windows Live id or register a new one. After signing in, you can start to register a box and schedule a repair and track the status. Last but not least, the service allows you to create in-warranty or out-of-warranty repair ($5 discount apply to out-of-warranty repairs)
Via Engadget | Browse and pre-order Xbox Halo 3 Special Edition at Amazon
Roberta Boykins wrote:
mygrandsons xbox is coming up with e74 help
Posted 20 Aug 2007 at 3:02 am ¶
jesse wrote:
when do i get the kit to fix it
Posted 30 Aug 2007 at 9:02 am ¶
anthony santana wrote:
my xbox is acting funny i can hear it on the tv but theres no picture what could be the problem?
Posted 31 Aug 2007 at 4:52 am ¶
berdine begay wrote:
the door will not stay close after placing the game, it will keep opening and will not play. what does he need to do? Also the game are getting sratch up.
Posted 03 Sep 2007 at 1:57 am ¶
Brandon Spray wrote:
This message it to tell you how unsatified I am with you customer care center.
I had to call multiple times to talk to someone that could hardly speak english, and repeats every thing that you say to them (that is really frustrating). The information that they ask if the information that i have told them the three other times that I call, are you guys networked? A simple phone call that should only last ten to twenty minutes lasted thrity-five to fourty? First i had the box shiped to me for warrenty work was stolen.
I called to find out why i had not received my box and they said that I had. I went thought three operators be for i found one that would belive me.
I had a new box shipped to me, on 9/4/07 I shipped it to the center in Texas. Was received on 9/10/07.
I am on hold right now and have been for at least 15 minutes. The lady that I am talking to comes back and forth, getting some information. All that I’m calling for is to get a reference # and check that status of my repairs. First she said you had not received my xbox. I gave her the tracking # and now i’m back on hold for at least another 10 minutes? I know that your compnay have send the customer care center to a foreign contry, for financial reasons. But it is really hard to stay a customer when you have to jump thought hoops to get anything done. PS3 is looking awful good!
Posted 21 Sep 2007 at 3:00 am ¶
Kevin Huston wrote:
I HAVE BEEN CALLING ALL DAY TRYING TO GET A UP-DATE ON MY X-BOX 360 REPAIR!!!!!!!!! MY PHONE NUMBER IS BLOCKED OUT FROM THE CHECK STATUS! I HAVE BEEN WAITTING SINCE FEB,14,2008 FOR YOU TO FIX MY X-BOX 360!!!!! I AM NOT HAPPY WITH PHONE SERVICE! ALSO ,I HAD JUST BOUGHT MY X-BOX 3 MONTHS AGO AND I GOT 3 FLASHING LIGHT AND I HAD TO SEND IT TO REPAIRS! IF NOT SENT BACK SOON SOMETHING ELSE HAS GOT TO BE DONE!!!!!!!!!!!!!!!! MY PHONE NUMBER IS 419-668-9480!!!!!
Posted 11 Mar 2008 at 8:02 pm ¶
jason king wrote:
im not happy with how long its taking to get my xbox 360 back
Posted 13 Mar 2008 at 1:42 am ¶
tieannaca tooson wrote:
I am very upset with the fact that I haven’t gotten my xbox 360 back when I was told it would be deliver no later than march 21 2008 for repairs and on top of that I’ve only had my system 5 months and has taken good care of it and for me to have not had it long what is it doing get those 3 red rings ? I am very upset with this product it makes me feel like I should have gotten Playstation or maybe even a Wii I feel like I would have gotten a better system or a better deal
Posted 24 Mar 2008 at 8:15 pm ¶
dan wrote:
im vey upsset with this whole video prosecer thing, ive called soo many places that dont do a thing about it and my x-box number didnt do crap to help the cause, i need to know were a place is that can fix a 360 and im not sending it away either thats just out of the question
Posted 29 Mar 2008 at 9:35 pm ¶
Elverna wrote:
I just wanted to post a comment about your repair/replacement of our XBOX 360. Thank You so much for your fast service and allowing your immediate attention in getting our 360 back in time. I guess we were one of the lucky ones to get our 360 back right a way. Please keep up the good work and keep your customer service reps happy! pay them well and they will perform well in their jobs. We must have had a rep that was willing to help us out right a way. Thank You!
Posted 11 May 2008 at 12:27 am ¶