TRENDY GADGET

Comments

1. Roberta Boykins wrote:

   mygrandsons xbox is coming up with e74 help

   Posted 20 Aug 2007 at 3:02 am ¶

2. jesse wrote:

   when do i get the kit to fix it

   Posted 30 Aug 2007 at 9:02 am ¶

3. anthony santana wrote:

   my xbox is acting funny i can hear it on the tv but theres no picture what could be the problem?

   Posted 31 Aug 2007 at 4:52 am ¶

4. berdine begay wrote:

   the door will not stay close after placing the game, it will keep opening and will not play. what does he need to do? Also the game are getting sratch up.

   Posted 03 Sep 2007 at 1:57 am ¶

5. Brandon Spray wrote:

   This message it to tell you how unsatified I am with you customer care center.
   I had to call multiple times to talk to someone that could hardly speak english, and repeats every thing that you say to them (that is really frustrating). The information that they ask if the information that i have told them the three other times that I call, are you guys networked? A simple phone call that should only last ten to twenty minutes lasted thrity-five to fourty? First i had the box shiped to me for warrenty work was stolen.
   I called to find out why i had not received my box and they said that I had. I went thought three operators be for i found one that would belive me.
   I had a new box shipped to me, on 9/4/07 I shipped it to the center in Texas. Was received on 9/10/07.
   I am on hold right now and have been for at least 15 minutes. The lady that I am talking to comes back and forth, getting some information. All that I’m calling for is to get a reference # and check that status of my repairs. First she said you had not received my xbox. I gave her the tracking # and now i’m back on hold for at least another 10 minutes? I know that your compnay have send the customer care center to a foreign contry, for financial reasons. But it is really hard to stay a customer when you have to jump thought hoops to get anything done. PS3 is looking awful good!

   Posted 21 Sep 2007 at 3:00 am ¶

6. Kevin Huston wrote:

   I HAVE BEEN CALLING ALL DAY TRYING TO GET A UP-DATE ON MY X-BOX 360 REPAIR!!!!!!!!! MY PHONE NUMBER IS BLOCKED OUT FROM THE CHECK STATUS! I HAVE BEEN WAITTING SINCE FEB,14,2008 FOR YOU TO FIX MY X-BOX 360!!!!! I AM NOT HAPPY WITH PHONE SERVICE! ALSO ,I HAD JUST BOUGHT MY X-BOX 3 MONTHS AGO AND I GOT 3 FLASHING LIGHT AND I HAD TO SEND IT TO REPAIRS! IF NOT SENT BACK SOON SOMETHING ELSE HAS GOT TO BE DONE!!!!!!!!!!!!!!!! MY PHONE NUMBER IS 419-668-9480!!!!!

   Posted 11 Mar 2008 at 8:02 pm ¶

7. jason king wrote:

   im not happy with how long its taking to get my xbox 360 back

   Posted 13 Mar 2008 at 1:42 am ¶

8. tieannaca tooson wrote:

   I am very upset with the fact that I haven’t gotten my xbox 360 back when I was told it would be deliver no later than march 21 2008 for repairs and on top of that I’ve only had my system 5 months and has taken good care of it and for me to have not had it long what is it doing get those 3 red rings ? I am very upset with this product it makes me feel like I should have gotten Playstation or maybe even a Wii I feel like I would have gotten a better system or a better deal

   Posted 24 Mar 2008 at 8:15 pm ¶

9. dan wrote:

   im vey upsset with this whole video prosecer thing, ive called soo many places that dont do a thing about it and my x-box number didnt do crap to help the cause, i need to know were a place is that can fix a 360 and im not sending it away either thats just out of the question

   Posted 29 Mar 2008 at 9:35 pm ¶

10. Elverna wrote:

    I just wanted to post a comment about your repair/replacement of our XBOX 360. Thank You so much for your fast service and allowing your immediate attention in getting our 360 back in time. I guess we were one of the lucky ones to get our 360 back right a way. Please keep up the good work and keep your customer service reps happy! pay them well and they will perform well in their jobs. We must have had a rep that was willing to help us out right a way. Thank You!

    Posted 11 May 2008 at 12:27 am ¶

11. Jared wrote:

    i cant play live cuz my dad screwed up my family settings. he doesnt remember the pass code or the pass code question ive tried alot to crack it. i need help on what to do. i hate the freaking automated service its helpless. pls help…
    thanks

    Posted 12 Dec 2008 at 5:59 am ¶

12. JeffSpahn wrote:

    People are writing in here complaining to Trendy Gadget that they are dissatisfied with Trendy Gadget’s repair and want them to call the user at home.

    Trendy Gadget is a review site. They don’t fix your xbox people, they are just writing an article about the repair service.

    Posted 21 Dec 2008 at 9:27 pm ¶

13. Sean wrote:

    Your service sucks, i think you people should get you head out your ass’s. When you are one the the top brands in gaming consoles you should make something right, not half ass. Why put out something that is going to be deffective. Do you wonder how many of you customers have switched to PlayStation 3 becuase of you shitty repair services, if i was a worker putting together an x box 360 i would make damn sure that it works. Fire all of the foriegn fools who cant speak a lick of english and get your operating system back in the U.S. Put some hardworking class A Americans in your team and make a product that doesnt cause so many F@#%ing problems!

    Posted 02 Jan 2009 at 4:25 am ¶

14. Larry Ford wrote:

    Dear Microsoft, I purchased an xbox 360 for my son in 2006. About a year later it got the 3 red lights of death. I sent it back to be repaired and got it back about 3 weeks later.I was assured at that time that this problem would not occur with this repaired console. Needless to say my xbox is back in for the 3red lights of death once again.I wander why this is still happening to a console that was supposed to be fixed.We have purchased over$1400.00 worth of games and accessories for this xbox. I am very disappointed with this. Since the warranty will be expired in Febuary/09 I am looking for some tpye of guarantee that this won’t happen again in a few months. I do know that playstation 3 is not having these types of problems.Customer loyalty is hard to keep if a company is failing miserably to correct such a problem.I am looking forward to a response. Full of doubt Larry Ford

    Posted 07 Jan 2009 at 11:21 pm ¶

15. mad customer wrote:

    ok my xbox wont read any disks please how do i make it read!!!!!!!!!!!!!!

    Posted 13 Jan 2009 at 10:02 am ¶

16. zach wrote:

    when i put a game in my xbox it says it is a cd then says it is unreadable

    Posted 29 Jan 2009 at 7:20 am ¶

17. Brad Bartmanski wrote:

    Dear microsoft. i recently had the 3 red lights of death on my 360 and i have had many problems trying to get this problem resolved. i have called your 1-800-4my-xbox help line about 5 times now and have spent a total of about 3 hours on the phone. this is very disapointing considering the time and effort that i am waisting. also 2 times i called the agent told me that they could not set up a repair order for my 360 because the computer system was being updated (how many times do you update your system in a week?) also a major problem that i was having is that microsoft does not mail to a P.O Box because there is a high posibility that the console could get olst or stolen. and i think this policy should be changed because the area where i live (a ski resort in B.C) we cannot get mail delivered to the appartment building due to the fact that the whole building is rented to guests and it is imposible to deliver mail to the physical address of the building. all i wanted is that the agent would understand my situation. the agents that i talked to would not or could not understand this fact and after explaining the fact for the 100th time that i cannot get mail delivered to the buildings physical address and all mail comes to our P.O Box the only response i got from the agents were “well we cannot ship to a P.O Box” at this point i gave up with the agent and asked to speak to a supervisor and after explaining my situation again to the supervisor i just got the same response (at this point i was getting very frustrated) i do understand that the console might be lost or stolen if you send it to a P.O Box but then why is it ok for me to send the console to a friends house?( that is what the agent kept telling me) is there not a posibility of the console getting lost or stolen if you are sending it to a person that isnt me? like i said i am dissapointed with the quality of service because a friend also got the 3 red lights of death on his 360 and it was easy for him to get his console fixed and i was hopeing for the same level of service but after 5 phone calls and 3 hours on your help line i just about gave up.i do understand that the 3red lights of death is a design flaw in the earley 360’s and i appreciate that xbox is trying to fix this issue with no cost to the gamer however i still think that 5 phone calls and 3 hours of time wasted is extreme. expecialy since i have been a loyal xbox fan for quite some time and the 360 i purchased i have treated like gold the whole time i have had it. i am just hopeing for a speedy resolution to this problem so i can get back to enjoying my xbox experiance. thanks for the help whenever it happens and i look forward to a response from you……thanks again…..Brad Bartmanski

    Posted 30 Jan 2009 at 8:17 am ¶

18. Shantell Atkins wrote:

    I’ve recently spoke to someone in support via a phone call. My son’s Xbox has “three red ring”. Support noted all my info & told me to go to service.xbox.com; not sure if im in the right spot… can you help? i have a refference number.

    Posted 27 Feb 2009 at 4:07 am ¶

19. Mary Jane Carter wrote:

    I never received a box or lable to send my xbox 360 back please let me know whats happening with this matter. repair #1095518554
    please contact me

    Posted 08 Mar 2009 at 12:04 am ¶

20. Stephen Taylor wrote:

    My xbox360 is over-heating as diagnosed through your support site. I have repositioned and ensured of well ventilated area, But after cooling for 2 hours or more it starts out fine but maybe 10 min. 2 red flashing lights on power button and shut down. Please inform me of details nessasary to resolve problem. For this is very frustrating and disappointing

    Posted 12 Apr 2009 at 2:04 am ¶

21. brandon Day wrote:

    I am having problems it will not turn on I check the connects but the power box works because it has an orange light

    Posted 15 May 2009 at 7:56 pm ¶

22. joey lopez wrote:

    my 360 is acting weird when i turn it on i hear that it signed in but i dont see anything on the tv… wat could be a solution?

    Posted 14 Jun 2009 at 11:51 am ¶

23. chrisburkitt wrote:

    x box reads 16 at the top in white on the left hand side and in green it says service required please help

    Posted 11 Jul 2009 at 9:26 pm ¶

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